Frequently Asked Questions

Precevia is a legal practice management platform designed to help law firms manage clients, matters, documents, billing, scheduling, and firm operations in one place.

Precevia is built for attorneys, law firm staff, and firm administrators who want a simple and secure way to manage daily legal work.

We take security seriously and use standard safeguards to help protect your information. Access is restricted to authorized users, and we work to keep the platform secure and reliable.

Yes. Precevia supports importing data using CSV templates for clients, matters, and billing. The import process includes validation to help prevent mistakes and improve accuracy.

You can upload common document formats used by law firms, including PDFs and other supported file types. Available file types and limits may depend on your plan.

Yes. Firm administrators can add users and manage access based on roles and permissions.

No. Precevia is a software platform and does not provide legal advice. Any AI features are intended to support productivity and research assistance only. Attorneys should always review and verify results before using them in legal work.

Precevia provides legal research tools that help you search, summarize, and organize information. Research results should be reviewed and verified by an attorney before use.

Yes. Precevia offers a 30-day money-back guarantee for eligible new subscriptions. If you are not satisfied within your first 30 days, you may request a refund.

Refund requests must be submitted within 30 days of your initial purchase date to qualify under the money-back guarantee.

Refund eligibility guidelines:

• The request must be made within 30 days of the first payment date
• The subscription must be a new purchase (not a renewal)
• Refunds apply to subscription fees paid directly to Precevia
• Taxes and third-party processing fees may not be refundable

Approved refunds are issued to the original payment method.

To request a refund, contact our support team at support@precevia.com with your account email and firm name. Our team will confirm eligibility and process your request.

Yes. You may cancel your subscription at any time based on your plan terms. If you cancel, you may continue to have access until the end of your current billing period.

You can contact support through the platform or by emailing us at support@precevia.com.